Keep your bidders engaged with automatic reminders via email and SMS messages! There are a couple different types of notifications that can be sent out to registered bidders, including those that are sent out automatically, and those that you can configure if you like. You can also take a look at some example notifications that bidders receive!

Notifications all bidders receive automatically 🔔

These notifications are sent via email and text (SMS) immediately after the triggering event, and cannot be edited:

Outbid – Notification that a bidder has been outbid on an item, including a link to increase their bid.
Highest bidder – Notification that a bidder is the current highest bidder on an item.
Item won – Notification that a bidder has won an item, including instructions to check their email for more winning information.

Notifications you can toggle on or off 💡

These notifications can be turned on or off in your Givebutter dashboard:

Auction Start – Sends a notification reminding bidders 15 minutes before the start time of the auction.
Auction End – Sends a notification reminding bidders 15 minutes before the end time of the auction.
Outstanding Invoices – Sends a payment reminder (up to 3 times) every 2, 3, or 7 days to collect funds for outstanding invoices.

Editing bidder notification settings ⚙️

To edit notifications, follow these instructions – keep in mind that other notifications are not editable at this time.

Click on the name of your campaign in the left-hand menu bar.
Click on the Auction tab.
Click on Notifications.
Toggle the notifications you'd like to edit to the on or off position.
Select the frequency to send reminders for Outstanding Invoices, if activated. These notifications will send three times if activated, at the frequency interval you've set.
Click Save.