All Collections
Auctions
Settings & Customization
How to configure bidder notifications for auctions
How to configure bidder notifications for auctions

Use our automated email and SMS notifications to keep bidders engaged and invested, and see examples of notifications sent

Sunny avatar
Written by Sunny
Updated this week

Keep your bidders engaged with automatic reminders via email and SMS messages! There are a couple different types of notifications that can be sent out to registered bidders, including those that are sent out automatically, and those that you can configure if you like. You can also take a look at some example notifications that bidders receive!

Notifications all bidders receive automatically πŸ””

These notifications are sent via email and text (SMS) immediately after the triggering event, and cannot be edited:

  • Outbid – Notification that a bidder has been outbid on an item, including a link to increase their bid.

  • Highest bidder – Notification that a bidder is the current highest bidder on an item.

  • Item won – Notification that a bidder has won an item, including instructions to check their email for more winning information.

Notifications you can toggle on or off πŸ’‘

These notifications can be turned on or off in your Givebutter dashboard:

  • Auction Start – Sends a notification reminding bidders 15 minutes before the start time of the auction.

  • Auction End – Sends a notification reminding bidders 15 minutes before the end time of the auction.

  • Outstanding Invoices – Sends a payment reminder (up to 3 times) every 2, 3, or 7 days to collect funds for outstanding invoices.

Editing bidder notification settings βš™οΈ

To edit notifications, follow these instructions – keep in mind that other notifications are not editable at this time.

  • Click on the name of your campaign in the left-hand menu bar.

  • Click on the Auction tab.

  • Click on Notifications.

  • Toggle the notifications you'd like to edit to the on or off position.

  • Select the frequency to send reminders for Outstanding Invoices, if activated. These notifications will send three times if activated, at the frequency interval you've set.

  • Click Save.

Example notifications that bidders receive πŸ‘€

Text (SMS) notifications

sample text notifications

Bidder registration confirmation email

you're registered to bid

Auction starts soon Bidding starts soon

Sent 15 minutes before Sent 15 minutes before a favorited
the auction starts item is open for bidding

auction start notification

Auction ends soon Bidding ends soon

Sent 15 minutes before Sent 15 minutes before a favorited
the auction closes or outbid item will close for bidding

highest bidder notification

Highest bidder

highest bidder email

Outbid notification

outbid email

Item won with auto-payment

autopayment winner

Item won with payment request

payment request

Payment receipt

payment receipt

Related content πŸ“š

Did this answer your question?