Available payment methods 💰
Givebutter automatically allows you to process payments via all major credit and debit cards, PayPal, Venmo, DAFs, ACH, and digital wallets like Apple and Google, without any technical overhead or merchant account setup necessary. You can also log offline transactions paid by cash, check, in-kind, stock, property, or other payment, as well as manually enable and disable select payment methods.
How do payments appear on donor statements? View examples of payment descriptors on all major payment methods →
Card Payments 💳
All major cards are supported, including Visa, MasterCard, American Express, JCB, Discover, and Diners Club. It is not possible to disable card payments as a payment option.
Venmo ✅
To donate using Venmo on a mobile device, donors must have the Venmo app installed and access your campaign from the native browser for that device (Safari on iOS and Chrome on Android.) Venmo will display as a payment option on all desktop computers, as long as the browser is up-to-date. Venmo can be disabled if you would like to remove it.
Venmo will not appear as an option if:
You aren't logged into the app on your mobile device.
You don't have a payment method linked on the app.
A recurring donation is selected. Recurring plans are not compatible with Venmo at this time.
You're accessing the campaign via Widget embed on a mobile device. Please access the Givebutter campaign directly, or view the embedded Widget on a desktop site.
Paypal 💻
All donors are displayed with the option to donate with PayPal. PayPal can be disabled if you would like to remove it.
Digital Wallet 📱
Digital wallet options will automatically be displayed based on browser and availability. It is not possible to disable digital wallet payment options.
Google Pay
Appears on mobile, and on desktop Chrome browsers (Chrome must be updated to the latest version, and the Google Pay browser extension installed, with their account linked to their mobile device)
Apple Pay
Appears on mobile and desktop Safari browsers, and Google Chrome with the latest iOS version. Please note that Apple Pay will not appear in a Widget embed, as limitations set by Apple prevent it from being used in iFrames.
For Digital Wallet options to appear, donors must have a valid payment method linked to their respective wallet, and they must be visiting the site from a supported browser. Recurring donations are not compatible with Digital Wallets at this time.
ACH Payments 🏦
Automated Clearing House (ACH) is available to any account that meets these criteria. ACH payments do not have a minimum donation amount and can be used with one-time and recurring donation plans. ACH can be disabled if you would like to remove it.
ACH is activated automatically for all verified nonprofit accounts.
Offline Payments 💸
You can also allow donors to give using offline payment methods! Payment by check can be configured per-campaign, and selected by donors. A field is provided for entering mailing instructions for check donations.
From the dashboard, admins can additionally record cash, check, in-kind, stock, and property payments. (Donors cannot select these options themselves.) Please see our instructions for how to enter offline payments via the Transactions page, or a contact page.
Auction items cannot yet be paid for by check or cash. Please see our offline auction payment feature request for more information, and add a vote if this is a feature you are interested in!
Offline payments are not included in Givebutter payouts because they are manually deposited by admins. No processing of offline donations takes place by Givebutter.
DAFs 💰
Givebutter’s Donor-Advised Fund payment method is available for verified nonprofit accounts via DAFpay powered by Chariot. DAFpay must be manually enabled to appear.
Editing payment methods ⚙️
All relevant payment methods will appear in your campaign's checkout process as applicable, but you can also manually enable or disable payment methods if you prefer.
Can be enabled or disabled | Cannot be configured |
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To configure specific payment methods:
Click on Settings in the navigation on the left, and click on the Account tab.
Under General, scroll down to Payment methods.
Click on any payment method to expand and see more details, including processing fees and which types of transactions are supported.
If applicable, click the Enable or Disable button to configure the payment setting. Please note that some payment methods are not configurable at this time.
You cannot currently configure payment methods for specific campaigns. Changes made here will apply to all campaigns on your account.
Paying for auction items 🛍
Auction items can be paid for with specific payment methods, depending on the type of transaction.
For participants paying with a stored payment method (Autopay) | For participants buying Fixed Price items or paying auction invoices | Cannot be used for auction items |
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