If you'd like to view your contact data in third-party software like Excel, Numbers, or Google Sheets, you can easily export your data into a CSV file.
Exporting contact details 💾
Log into your Givebutter dashboard.
In the left-hand menu bar, click on Contacts.
If you’d like to add filters to the data or only export a specific segment, select those now.
Click the Actions button, and choose either Active or Archived contacts.
Click Export to CSV, and click Export again in the popup.
Your report will be sent to your email. In the email, click the DOWNLOAD button or copy and paste the provided link into your browser. This email link is good for 48 hours.
For security purposes, you must be logged in to Givebutter to view/download your CSV. If you're having trouble downloading your link, make sure you are logged in using the same web browser you requested the report from. Sometimes email clients will redirect you to a different browser, which will cause download issues.
The CSV file will then download to your device. Check your Downloads folder to open in a file reader like Excel, Numbers, or Google Sheets.
Data included in this report 🤓
Expand the heading below to view a full list of all the data columns included in a contact details export.
Full list of export data: Contact Details Report
Full list of export data: Contact Details Report
Contact ID – a unique internal ID number
Prefix
First Name
Middle Name
Last Name
Suffix
Date of Birth
Gender
Company
Title
Primary Email
Primary Phone
Address Line 1
Address Line 2
City
State
Postal Code
Country
Website
Twitter
LinkedIn
Facebook
Recurring Contribution
Total Contribution
Engage Email Subscribed; False = unsubscribed; True = subscribed
Engage SMS Subscribed; False = unsubscribed; True = subscribed
Tags
Notes (only includes contact notes, not activity feed/timeline notes)
Household
Date Created (UTC)
Last Modified (UTC)
Archived reason (if applicable)
Archived note (if applicable)
Date archived (if applicable)
Contact Custom Fields – Custom field answers collected when entering a new contact. Does not include custom field answers from campaign custom fields or per-ticket custom fields.
Troubleshooting 🛠
If you're generating reports, but aren't receiving our emails, please do the following troubleshooting steps before contacting us:
Ensure you've checked your email spam/junk box. Because these emails are sent from no-reply address, email providers may categorize them as junk mail.
Sometimes, these messages are filtered into folders previously set up in email accounts, or they're deleted automatically. Check any relevant folders.
Search your inbox for "[email protected]".
Check your email settings to be sure the address [email protected] is whitelisted, a firewall isn't blocking us, or there isn't some server issue.
If you've tried all of these options, and you're still having trouble receiving export emails, please contact our team – we'd be happy to assist!