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How to customize a campaign URL

You're able to customize your campaign URL at any time.

Written by Alyssa

Why change a URL? 🤷

By default, campaign links include a random series of letters and numbers. We recommend customizing the URL of your Givebutter campaign for two key reasons:

  1. Donors will feel more comfortable clicking on a link and donating when it looks more familiar or recognizable to them.

  2. Having a legible URL has been proven to improve rankings in search engines, meaning your link is more likely to appear higher in Google searches.

Editing a campaign URL ✍️

  • Navigate to your Givebutter dashboard.

  • Click Campaigns from the left-hand side panel menu, then select the campaign you'd like to edit. You can customize URLs for all campaign types.

    choose campaign

  • Click on the Sharing tab and locate the General section at the top.

  • Under Custom Campaign Link, delete the slug (the last/editable part of the URL), and type your desired slug. The URL can only contain letters, numbers, dashes, and underscores. Other special characters are not supported.

  • Click Save.

sharing tab

  • Click Confirm in the pop-up window.

Changing a URL will break any previous links, including team member invite links. If you have already shared or posted a link to your campaign, please make sure to update the posts with the new links.

If you change the URL/slug, the QR code linking to your campaign will remain the same.

FAQ 🤔

Can I change the "givebutter.com" part of the URL? Do you support custom or white label domains?

Currently, we only allow the editing of URL slugs (the end part of the URL), and you cannot customize the URL domain, which will always be "givebutter.com". However, you are always welcome to add a campaign to your own website! If you're interested in custom domains or subdomains, please upvote that feature on our community board!

I'm getting an error message that my URL has already been taken.

All campaigns across all of Givebutter must have unique URLs. For example, "givebutter.com/donate" is very generic and has already been used. To differentiate your campaign URL, we'd recommend adding an acronym specific to your organization (ie. SPCA), or the year (ie. 2023).

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