Here at Givebutter, we strive to give you the best customer experience possible! 🤗 No matter where you're at in your journey with us, whether you're exploring who we are or you've been fundraising with us for years, we want to make getting help from a real human as easy as possible. Keep reading below to reach us however you prefer. 👇
I have an account; how can I contact you?
If you are logged into your account, you can click the "Chat" button in the top right corner of your Dashboard!
If you are not logged into your account, please log in and click the "Chat" button on your Dashboard.
I don't have an account yet; how can I contact you?
If you do not have an account with us yet, you can open the Chat bubble in the lower right corner of our website.
I already have an open conversation with someone; how can I reach them again?
When you click on the Chat button on your dashboard or on our website, you can start a new conversation or re-open an existing one. To open an existing one, simply click the Chat button or Chat bubble and click the conversation from "Continue the conversation". If you are looking for an older conversation that isn't listed, you can select "See all your conversations" instead, and find the one you're looking to continue!
Do you have anything other than Live Chat?
We certainly do! In addition, to live chat, you can also:
Give us a call!
Our customer support phone number is 888-486-1396.
Email our team!
For customer support, please send us an email at [email protected].
Find us on Social Media!
Tweet @ us on Twitter.
Join a Tour to see a recorded video of our product!
You can find them at https://givebutter.com/tour.
Request a 1:1 demo (currently available for non-profits only)
Schedule your demo at https://www.givebutter.com/demo.
We can't wait to hear from you! 💛