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How to withdraw funds
How to withdraw funds

You can withdraw funds to your bank or debit card, or send funds directly to a beneficiary, regardless of whether you reach your goal

Alyssa avatar
Written by Alyssa
Updated over a week ago


We know how important it is for you to get the funds you raise quickly and securely, which is why we don't set any limits on when or how often you can withdraw and provide a range of options for you to do so.ย 

About payouts and withdrawals ๐Ÿ’ฐ

When you set up your account, you'll need to link a payout method, secured by our payment processor, Stripe. You cannot currently link multiple bank accounts, or multiple payout methods. There are two ways to transfer funds:

  • Direct deposit to a US bank account

  • Direct deposit to a debit card (maximum of $9,999 per withdrawal)

All donations become available for withdrawal on a 48-72 hour rolling basis after a donation is made. Withdrawals are not automatic โ€“ย they need to be manually initiated from your Payouts page. Once initiated, deposits take 3-5 business days to appear in your connected account. Initiating a payout will not reset the public-facing amount raised on your campaign page.

๐Ÿ‘‰ Note: All payouts are subject to a manual approval process to prevent fraud and suspicious activity.

Send funds to a beneficiary

If you would like to send your funds directly to another organization, you can link another Givebutter account as the beneficiary of your campaign. When a beneficiary account is linked, they'll be able to withdraw funds directly from their Givebutter account. A beneficiary does not need to be a verified nonprofit.

If you aren't able to link a beneficiary account (for example, if the organization doesn't have a Givebutter account), but you would still like to send funds directly to another organization, you can add the beneficiary's bank information to your own account and initiate the payment on their behalf.

How to withdraw funds ๐Ÿ’ธ

  • When you're ready to withdraw funds, head to the Payouts page in your Dashboard.

  • You'll see a list of your campaigns with a balance under the Has Balance tab.

  • Click the blue Withdraw button on the right side, and follow the confirmation prompts. (Keep in mind that you will not yet be able to withdraw funds that are still pending.)

  • Upon completing a withdrawal, you'll be sent an email confirmation.

arrow pointing at has balance tab

If you're on a mobile device, just scroll to the right so you can see the Withdraw button.

mobile device withdrawal

Payout data and reporting ๐Ÿ“š

If you're after a general summary for a particular campaign, head to your Payouts page, and click the small "+" button on the left side of a campaign name.

campaign summary

If you'd like a detailed report of which donations were included a particular payout, you'll need to export a Payout Details Report from the Payout History tab.

Payout FAQ ๐Ÿค”

Why can't I initiate a payout?

  • You may not have admin status โ€“ย only admins can access payout information.

  • If you are getting an error message, please contact us!

Are payouts automatic? Can they be made automatic?

An admin needs to initiate payouts manually from the Payouts page. Verified nonprofit accounts can request automated payouts.

Do I have to reach my goal in order to withdraw funds?

No, goals are completely optional and do not affect payouts in any way.

Can I withdraw part of my balance?
No, you can only withdraw the entire balance at once. Feel free to upvote the request to allow partial payouts.

Can I connect multiple bank accounts, or split my payments?

Not at this time โ€” you will need to connect a single bank account or debit card at a time. You cannot split your payments between payout methods.

Are bank transfers secure?

Bank transfers are processed using Stripe Connect, which provides one of the most secure and reliable ACH transfer services available. Stripe undergoes a PCI Level 1 Service Provider evaluation each year, the most stringent level of security certification available in the payments industry. Givebutter is a Stripe Verified Partner. You can verify the PCI compliance status in Visa's service provider registry.

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