A special checkmark indicates your nonprofit status across all Givebutter pages, giving donors peace of mind and added confidence when giving to your organization. If you verify your nonprofit on Givebutter, you'll also have access to the following benefits.

Verified nonprofits (and fiscally-sponsored accounts) can process ACH payments! Givebutter is excited to offer ACH as a lower-cost payment option on any campaign with no additional setup required. ACH is activated automatically for all verified nonprofit accounts. Learn about ACH payments on Givebutter →

Get direct access to the $234B sitting in Donor-Advised Funds — never again worry about missing out on DAF donations. DAF payments are available to registered nonprofits only, not fiscally sponsored accounts. Learn about activating DAF payments →

Instant payouts enable eligible accounts to withdraw funds to a connected bank account within 30 minutes, even on weekends and holidays! Learn about instant payouts →

Instead of the standard 72-hour pending period, verified nonprofits (and fiscally-sponsored accounts) have access to a shorter 48-hour pending period for all transactions!

Only verified nonprofit accounts (and fiscally-sponsored accounts) with Givebutter Plus have access to Engage SMS, which allows you to send targeted outbound text messages to your supporters.

Verified accounts on Givebutter have access to our partnership with Winspire, which allows you to seamlessly add high-quality travel packages to your Givebutter auction.

If your organization holds nonprofit status with the IRS, you may qualify for verified status on Givebutter. We also support the verification of fiscally-sponsored organizations using a parent EIN.

We use the Candid (formerly GuideStar) nonprofit database to verify nonprofits on Givebutter. Please note that you will need a Candid profile linked to your nonprofit’s EIN to proceed with verification on Givebutter. Read more about claiming your Candid profile →

Most organizations complete this process in about 2 minutes, and your progress is saved as you go. Your nonprofit verification will be automatically approved as long as your verified email address has the same domain as the URL listed for your organization in the Candid database. If we can’t confirm your nonprofit automatically, you can verify with your IRS determination letter instead.

Your Account Verification page also shows what’s still needed under What we need from you, including your email address, phone number, and nonprofit status. Any documents you upload appear under Documents with their status, and every verification attempt and its result is listed under Activity.

Organizations that hold nonprofit status under a fiscal sponsorship, umbrella, or parent EIN are eligible for verification, too! This is done the same way as you would verify a standard nonprofit EIN, but you’d select Fiscally sponsored or part of a group in the registration process. Read more about verifying a fiscally sponsored organization →

If your nonprofit can’t be confirmed automatically, your Account Verification page will show “We could not confirm your nonprofit automatically.” This usually means your Candid profile is missing or doesn’t list your website, and it doesn’t mean anything is wrong with your organization. You can fix the cause below and try again, or click Verify with your IRS letter to verify manually.

If your organization’s EIN isn’t found, this is because your nonprofit’s EIN isn't in the Candid database yet. They may not yet have a profile created for your organization, especially if your organization received nonprofit status recently. Candid logs new EINs weekly. You’ll need an up-to-date Candid profile for your organization before your EIN is recognized in our system. Creating a user account/login on Candid does not automatically create a nonprofit profile. Read more about claiming your Candid profile →

If no website is listed on your nonprofit's Candid profile, you won't be able to automatically verify. Please visit your nonprofit's Candid profile to add your website. Updates can take several days to register in the Candid database. You also have the option of manually verifying your information.

If the email address you verified on your Givebutter account has a different domain from the website listed on your Candid profile, you won't be able to automatically verify. For example, if your Candid profile has greatnonprofit.org listed as your website, your verified email address must be on the same domain, ie. [email protected].

To fix this, update the email address you use on Givebutter from your My Profile page, or add a user with an email address on your organization's domain and have them complete the verification process. Changing your email address will change your Givebutter login email, and you'll be sent an email to verify it.

If you do not have access to an email address on the organization’s domain, your verification request must be manually reviewed.

If your nonprofit can’t be confirmed automatically, you can verify with your IRS determination letter instead. Our Trust and Safety team reviews these requests manually.

We’ll check your file when you upload it. If it looks like a different document was uploaded (such as an EIN confirmation notice, Form 990, W-9, or articles of incorporation), you’ll be asked to upload your determination letter instead. If your letter isn’t recognized but you believe it’s correct (for example, a letter issued before 1997), you can submit it anyway for manual review.

Please allow 1-3 business days for our team to review your documents. Everything you upload appears under Documents on your Account Verification page with its current status, and every verification attempt and its result is listed under Activity. You’ll also receive an email when the review is complete.