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What is Givebutter Plus?

Maximize donor engagement, streamline workflows, and increase your nonprofit's impact with advanced tools and integrations.

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Written by Alyssa
Updated this week

About Givebutter Plus ➕

Our all-in-one platform can help you unlock your full fundraising potential! Streamline your processes, enhance donor engagement, and free up your team to focus on mission-critical work.

  • Streamline donor outreach – Automate tasks like thank-yous and follow-ups while maintaining personalized and consistent communication.

  • Consolidate your tools – Bring together multiple platforms into one, saving time and money and increasing efficiency.

  • Understand your supporters – Gain comprehensive insights into donor behavior and preferences through automated data analysis.

Workflows ⚡

Save time and eliminate repetitive manual tasks by automating donor communications, tasks, and data entry. Start from a pre-designed template automation from a range of triggers, or create a new workflow from scratch. Workflows begin with a single trigger which sets off specific rules and actions. Read more about using workflows →

Reports 📈

Givebutter's advanced reporting feature offers enhanced visualizations, customizable metrics, and dynamic comparisons for real-time tracking of campaign, event, and fundraising performance. Easily create and share custom reports, filter data with greater precision, and automate scheduled reports for efficient analysis. Read more about creating reports →

Data hygiene 🧼

Data hygiene is crucial for maintaining accurate donor records. By running seamless, automated background checks on your donor contact information, data hygiene can help you address issues like invalid emails, landline phone numbers, and changes of address. Read more about data hygiene →

Tasks ✏️

Givebutter's task management tool helps you efficiently manage your fundraising efforts by centralizing task creation, assignment, and tracking. Within tasks, you can directly link contacts, tickets, transactions, and campaigns to create specific action items, as well as automate their creation using workflows. Delegate tasks to other team members, create deadlines, and receive reminders. Read more about managing your to-do items with Tasks →

More benefits ✨

  • File uploads – Collect and store essential documents like liability waivers, sponsorship forms, and participant content, all within your dashboard. You can upload files directly to a contact profile or via a custom field. Read more about file uploads for contacts →

  • Advanced email editor – Craft compelling, mobile-optimized emails to inspire action with our advanced email builder. An extensive library including hundreds of graphic templates makes it easy to create fully customized, dynamic emails that boost audience engagement and increase donor conversion. Read more about the advanced email editor →

visual email editor
  • Outbound text messaging (for verified nonprofits) – Outbound text messaging offers a direct, personal way to reach donors. With high open rates and the ability to automate messages, you can solicit donations, provide updates, and build strong relationships. Read more about outbound text messaging →

  • Discounted direct mail rates – Enjoy exclusive discounts on direct mail. Givebutter Plus subscribers pay only $1.75 per mailing piece. Read more about creating direct mail campaigns →

Free trial 🔎

Want to give Givebutter Plus a try? Sign up for a free 30-day trial, without needing to enter payment information or credit card details. When you sign up, you'll be asked about yearly donation volume and estimated contacts. A handy countdown timer will let you know how many days are left in your trial.

Trial limitations 🙅

At the end of your trial, you'll be asked if you want to upgrade to Plus, and based on your number of contacts, you'll be recommended a subscription level. If you don't want to upgrade right away, no problem! You can keep using our free features, with the option to subscribe at any time.

Pricing 💸

Givebutter Plus pricing is contact-based, starting at $29 per month for under 250 contacts. What you pay is dependent on the number of contacts in your account. You can pay monthly (one month at a time) or annually (best value).

Account Contacts

Paid Annually

Paid Monthly

Extra contacts (Overages)

Under 250

$29 / month

$33.80 / month

+ $10 per 100 contacts

250 to 1,000

$79 / month

$92.90 / month

+ $9 per 100 contacts

1,001 to 2,500

$129 / month

$150.50 / month

+ $8 per 100 contacts

2,501 - 5,000

$179 / month

$208.80 / month

+ $7 per 100 contacts

5,001 - 10,000

$279 / month

$325.50 / month

+ $6 per 100 contacts

Over 10,000

Custom

Custom

Custom

Overages 📈

Overages account for contacts over your plan limit without automatically bumping you into the next payment tier. They save you money by allowing for flexibility between payment tiers while also giving you access to the number of contacts you need.

Example: Your plan allows for 1,000 contacts, and you have a total of 1,100 contacts. The additional 100 contacts would be subject to the above overage fees.

  • Monthly subscribers – If you have an overage, the relevant overage charge will be added to your next bill. (ie. $129 per month + $8 overage = $137 next month)

  • Annual subscribers – Email notices will be sent to higher-tier plans when you are near your contact limit. If you have an overage, the relevant overage charge will be billed immediately when the overage occurs. Overage charges are pro-rated based on the number of months left in your subscription period.

You can optionally avoid overage charges by upgrading your subscription tier. If you choose to do so, you'll pay a prorated fee for the remaining time in your current billing cycle.

Billing information 💳

All Givebutter Plus billing information is securely managed and processed by our payment processor, Stripe. To access and make changes to your Givebutter Plus billing information, go to your Settings page, then under About, navigate to the Subscription and Billing option. Click Manage plan.

You'll be redirected to a Stripe portal where you can perform the following actions.

Downloading receipts 🧾

To download a receipt or invoice from a previous installment, scroll down to the Invoice History section. Click on the invoice you'd like to download, then in the resulting window, click Download invoice or Download receipt.

Sample Invoice

Sample Receipt

What's the difference? An invoice is generated when a payment is due and includes a payment link with a due date. A receipt is generated for completed payments, including a unique receipt number, and the payment method used.

Updating information ✍

At some point, you may need to update the payment or billing information related to your Givebutter Plus subscription. To update the payment method on file, click Add payment method under the Payment Method heading. You can also click the edit icon on the right side of your current payment method.

update payment method

You can add multiple payment methods, such as credit or debit cards and Google Pay. It is also possible to set a default payment method.

make default

To update your billing information, click Update information below your current billing information. This information should match the payment method you have on file.

update billing info

Canceling your plan ❌

Your subscription will automatically renew under the same conditions at the end of each billing cycle (monthly or annually) until it's canceled.

While you're free to cancel your Givebutter Plus subscription at any time from your dashboard, please consider contacting us! We would love to hear your feedback and assist you with any issues. If you proceed to cancel, your subscription will continue until the end of your current billing cycle.

  • Monthly subscribers – If you pay on the 10th of each month and cancel on the 15th, your membership will expire on the 10th of the next month.

  • Annual subscribers – If you pay annually on January 1st and cancel on June 1st, your membership will expire on January 1st next year.

To cancel your subscription, navigate to Settings > About, go to your Subscription & Billing tab, and click Manage plan.

manage plan

In the Stripe billing portal, click the Cancel plan button and confirm on the next page.

cancel plan

If you decide to cancel your subscription and change your mind, you can renew at any time (up to the cancellation date) in your Stripe billing portal.

Cancelations are not immediate. You won't lose access to Givebutter Plus until the cancelation date at the end of your billing period. If you wish to close your Givebutter account entirely, you'll need to cancel your Givebutter Plus subscription or trial.

FAQ 🤔

What's the difference between Givebutter and Givebutter Plus? Is Givebutter still free?

Givebutter's base features are free to everyone. Givebutter Plus is an additive option, meaning you still have access to all of our free features, but you also get access to features made just for Plus subscribers!

Does Givebutter Plus change or remove tipping and platform fees?

No – tips and platform fees remain the same for both Givebutter and Givebutter Plus users. (Subscribing to Givebutter Plus will not remove tips from your campaign, but remember, you can disable this option at any time and swap tips for a platform fee.)

Does my account need to be a verified nonprofit to use Givebutter Plus?

No – anyone can sign up for Givebutter Plus! You do not need to be a verified nonprofit to sign up for a paid Givebutter Plus subscription. The only exception is outbound texting, which is ONLY available to Givebutter Plus accounts that are also verified nonprofits.

Do annual plans renew on an annual or month-to-month rolling basis?

Annual subscriptions renew on an annual basis, and monthly subscriptions renew on a monthly basis. You'll be billed on the same day each month or year, depending on which billing schedule you have.

Do I have to pay for Givebutter Plus if I have more than 250 contacts in my account?

No – Givebutter remains free for all, no matter how many contacts you have! The contact threshold model only applies if you're subscribed to Givebutter Plus. Plus is an additive service. You can still use Givebutter for free, and Givebutter Plus offers additional features available for a contact-based fee.

Contacts

Givebutter

Givebutter Plus

Under 250

Free! Option to upgrade for more features.

Starts at $29 / month

250 to 1,000

Free! Option to upgrade for more features.

Starts at $79 / month

1,001 to 2,500

Free! Option to upgrade for more features.

Starts at $129 / month

2,501 - 5,000

Free! Option to upgrade for more features.

Starts at $179 / month

5,001 - 10,000

Free! Option to upgrade for more features.

Starts at $279 / month

Over 10,000

Free! Option to upgrade for more features.

Custom

Do archived contacts count toward my Givebutter Plus tier limit? When do overages reset?

If a contact is archived before you subscribe to Plus, it won't count toward your limits. If a specific contact was over your tier limit, you'll be charged the relevant overage fee, even if you archive it later on. Overages are reset when your subscription renews, so if you have overages this term, then reduce your number of contacts to under your limit, overages will be removed when your subscription renews.

What happens when I cancel my subscription or my trial ends?

If you cancel an active subscription, or your Givebutter Plus trial ends without upgrading:

  • Your active workflows will be paused.

  • Data hygiene will stop processing, but edited records will remain.

  • Your SMS number (if applicable) will be de-provisioned and you will not be guaranteed the same number upon resubscribing.

  • Visual email templates, file uploads, reports, and workflows will no longer be accessible, but the data will be retained for 180 days. After 180 days, we do not guarantee that this data will be available.

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