How can I resend a transaction receipt to a donor?
To start, Transaction in the left column of your Dashboard under the Track section.
Search for the Transaction at the top left corner, either by name, email address, or transaction ID.
Click the Transaction anywhere in its row on the page, except for on the donor's name (which will bring you to the donor's contact page).
A panel will appear on the right side of the page. Click the three-dot menu (...) at the top right.
Click the Resend Receipt option that appears to send the transaction receipt.
The donor will receive a copy of their receipt via email shortly after.
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