If a donor has misplaced their receipt, you can send them a new one from your dashboard! This will send the receipt to the email address the donor entered when they completed the transaction.
Head to your Transactions page, located in the left column of your dashboard.
Locate the relevant transaction. You can search for the transaction using the search bar at the very top of the page (by name, email address, or reference number).
Select the the transaction by clicking the white space on the relevant row.
A sidebar will appear on the right side of the page. Click the three dots [...] in the top right corner, and click Resend Receipt.
The donor will receive a copy of their receipt via email shortly after.