When people begin registering for your auction, you'll see them appear on the Bidders page in your campaign's auction tab! To view your registered bidders:
Click on your campaign's Auction tab.
Click Bidders in the left-hand menu.
The information listed on this page includes bidder name, bidder ID number, the date they registered, and their current status (registered, anonymous, bidding, winner, or banned).
Bidder ID number can be useful for paddle bidding and live auctions. Just assign your bidders the same paddle number as their bidder ID! This makes entering manual bids smooth as butter.
View bidder information 👀
If you need to view detailed bidder information for a specific person, click on the dropdown arrow on the left side of the bidder's name to access details including:
email address
phone number
shipping address
Make a bidder anonymous or visible 👤
Click on the name of your campaign in the left-hand menu bar.
Click on the Auction tab, then click on Bidders in the sub-menu.
Click the three dots [...] to the right of the bidder's status.
Select Anonymize, then Anonymize on the confirmation screen.
To make a bidder's name public, follow the same steps, but select Reveal instead.
Bidders can choose to make themselves anonymous at the time of registration.
Bidders can also make themselves anonymous after registration by heading to the auction page while logged in, and clicking the Settings option as shown below.
Ban or unban a bidder ❌
Click on the name of your campaign in the left-hand menu bar.
Click on the Auction tab, then click on Bidders in the sub-menu.
Click the three dots [...] to the right of the bidder's status.
Select Ban, and confirm by clicking the Ban button. The bidder will not be notified that they have been banned.
To unban a bidder, follow the same steps, but select Unban instead.
FAQ 🤔
What happens to the items a banned bidder was bidding on (or won)?
If the auction is still live, all bids associated with this bidder will be forfeited and the item will be passed to the next highest bidder. If the auction in finished, the item will be marked as unsold.
Can the banned bidder register for other auctions?
No. This bidder will not be able to use this profile to register for other auctions.
What if I unban someone?
They will be allowed to place bids again but their previous bids are still forfeit.