View bidder information
From inside your Campaign, click on the Auction tab.
Click Bidders in the left-hand menu.
Click on the dropdown arrow to view and copy personal details including:
email address
phone number
shipping address
👀 Each bidder is assigned a unique bidder ID # when they register. This can be especially useful for paddle bidding and live auctions. Just assign your bidders the same paddle # as their Bidder ID! This makes entering manual bids smooth as butter.
Make a bidder anonymous or visible
Click on the name of your Campaign in the left-hand menu bar.
Click on the Auction tab.
Click on Bidders.
Click the three dots (...) to the right of the bidder's status.
Select "Anonymize."
Click Anonymize on the confirmation screen.
To make a bidder's name public, follow the same steps, but select "Reveal" instead.
Ban or unban a bidder
Click on the name of your Campaign in the left-hand menu bar.
Click on the Auction tab.
Click on Bidders in the menu on the left side.
Click the three dots (...) to the right of the bidder's status.
Select "Ban."
Confirm by clicking the Ban button.
To unban a bidder, follow the same steps, but select "Unban" instead.
FAQs
What happens to the item(s) the banned bidder was bidding on or won?
All bids associated with this bidder will be forfeited and the item will be passed to the next highest bidder.
Is the banned bidder notified?
Not at this time.
Can the banned bidder register for other auctions?
No. This bidder will not be able to use this profile to register for other auctions.
What if I unban someone?
They will be allowed to place bids again but their previous bids are still forfeit.
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