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How to export winning bid information
How to export winning bid information

Export all your winning bid data in a handy spreadsheet (CSV file).

Sunny avatar
Written by Sunny
Updated over a week ago

Once your auction is over, you can export information about your winning bids into a spreadsheet (CSV file) you can view in Excel, Google Sheets, Numbers or other spreadsheet software. This is especially helpful if you have bidders who won multiple items.

Exporting sold auction items ๐Ÿ’พ

  • Click on the name of your campaign in the left-hand menu bar.

  • Click on the Auction tab, then click on Winning Bids.

  • Click on Export Sold Items.

export sold items
  • Navigate to your email, and in a few moments, you will receive a message from Givebutter saying that your export is ready to download. In the email, click the Download button or copy and paste the provided link into your browser.

    winning bids export

You must be logged in to Givebutter to view/download your CSV. If youโ€™re having trouble opening your link, be sure to double-check that you are logged in, as your email client may have redirected you to a different device/browser than the one you exported the CSV from.

The spreadsheet (CSV) file will then download to your device. Check your Downloads folder to open in a file reader like Excel, Numbers, or Google Sheets.

Data included in this report ๐Ÿค“

Expand the heading below to view a full list of all the data columns included in a sold items export. You can also view an example of a sold item export in Google Sheets.

Full list of export data: Sold Items Export

  • Item ID

  • Item name

  • Item fulfilled (yes / no)

  • Item retail price

  • Sold price

  • Shipping costs (if any)

  • Total amount (sold price + shipping costs, if any)

  • Winner bidder ID (their bidder number)

  • Winner first name

  • Winner last name

  • Winner email

  • Winner phone number

  • Winner shipping address

  • Payment status

Troubleshooting ๐Ÿ› 

If you're generating reports, but aren't receiving our emails, please do the following troubleshooting steps before contacting us:

  • Ensure you've checked your email spam/junk box. Because these emails are sent from no-reply address, email providers may categorize them as junk mail.

  • Sometimes, these messages are filtered into folders previously set up in email accounts, or they're deleted automatically. Check any relevant folders.

  • Search your inbox for "[email protected]".

  • Check your email settings to be sure the address [email protected] is whitelisted, a firewall isn't blocking us, or there isn't some server issue.

If you've tried all of these options, and you're still having trouble receiving export emails, please contact our team โ€“ we'd be happy to assist!

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