Once your auction is over, you can export information about your winning bids into a spreadsheet (CSV file) you can view in Excel, Google Sheets, Numbers or other spreadsheet software. This is especially helpful if you have bidders who won multiple items.
Exporting sold auction items 💾
Click on Campaigns in the left-hand menu bar, then select the relevant Page or Event campaign.
Click on the Auction tab, then click on Winning Bids.
Click on Export Sold Items.
Navigate to your email, and in a few moments, you will receive a message from Givebutter saying that your export is ready to download. In the email, click the Download button (good for 72 hours) or copy and paste the provided link into your browser.
The spreadsheet (CSV) file will then download to your device. Check your Downloads folder to open in a file reader like Excel, Numbers, or Google Sheets.
Data included in this report 🤓
Expand the heading below to view a full list of all the data columns included in a sold items export. You can also view an example of a sold item export in Google Sheets.
Full list of export data: Sold Items Export
Full list of export data: Sold Items Export
Item ID
Item name
Item fulfilled (yes / no)
Item retail price
Sold price
Shipping costs (if any)
Total amount (sold price + shipping costs, if any)
Winner bidder ID (their bidder number)
Winner first name
Winner last name
Winner email
Winner phone number
Winner shipping address
Payment status
Troubleshooting 🛠
If you're generating reports, but aren't receiving our emails, please do the following troubleshooting steps before contacting us:
Ensure you've checked your email spam/junk box. Because these emails are sent from no-reply address, email providers may categorize them as junk mail.
Sometimes, these messages are filtered into folders previously set up in email accounts, or they're deleted automatically. Check any relevant folders.
Search your inbox for "[email protected]".
Check your email settings to be sure the address [email protected] is whitelisted, a firewall isn't blocking us, or there isn't some server issue.
If you've tried all of these options, and you're still having trouble receiving export emails, please contact our team – we'd be happy to assist!