You can add photos to your tickets in two different areas – a small picture to the left of the ticket information (available for individual tickets only), or a larger image in the description (available for individual tickets and ticket bundles). This is a great way to add images to items you might be selling, such as raffle prizes.
Please note that images added to tickets will not appear in the mobile app checkout experience.
Add a small image ➕
Navigate to your campaign's Event tab, then click Tickets in the menu on the left side. Click the three dots [...] next to the ticket you'd like to add a photo to, and click Edit.
In the ticket menu that appears on the right side of the screen, scroll down, past the description area. In the section called Upload an image, click to add a photo.
Choose a photo to upload from your computer.
Click Save edits (or click Create if this is a new ticket). The small image will appear like this in the checkout flow:
Please note that you can't add a small image for a ticket bundle – these images can only be added to individual tickets.
Add a large image to the description 🖼
A larger image can be added to the ticket or ticket bundle description area by dragging and dropping a publicly hosted image from a web browser. You cannot upload an image from your computer.
Navigate to your campaign's Event tab, then click Tickets in the menu on the left side. Select either Tickets or Bundles. Click the three dots [...] next to the ticket or bundle you'd like to add a photo to, and click Edit.
Locate the image you'd like to use in a web browser. Drag and drop the image into the ticket or bundle description, and the image will automatically populate. You can then resize the image if you like.
If you're having trouble dragging and dropping the image, try it from a direct image URL. You can often get a direct image URL by right-clicking on the image (in a browser), clicking "Open/View Image in New Tab" and dragging the image from that page.
Click Save edits when you're done.
Head to your campaign page, click the Donate & Tickets button, and take a look!
FAQ 🤔
If I add an image to a ticket, is the image included in the ticket that the donor receives? Is the image included in their receipt?
No – images added to tickets (either way) are not included on the donor's ticket or receipt. The issued ticket will include the ticket's name, quantity, and description.
Can I add a small image to a ticket bundle?
No – you can only add a larger image to the ticket bundle description as above. You cannot add a small image to a ticket bundle.