All Collections
Fundraising Events
How to export / download ticket details
How to export / download ticket details

Export your ticket data right from your dashboard into a neatly organized CSV.

Sunny avatar
Written by Sunny
Updated over a week ago

This CSV file is an excellent way for you to analyze your Tickets. You can download this data, then open it into a third-party software like Excel or Google Spreadsheets, and create tables and graphs out of it.

How to export Ticket details to CSV

You can easily export the details of your Tickets to a CSV file with the following steps:

  • Log in to your Givebutter Dashboard:

  • Navigate to the Track tab in the left side panel, then click into the Tickets subtab.

  • If you’d like to add Filters to the data, do so now.

Note: Filter by a single campaign to only export those Tickets associated with that campaign.

  • Click the Export button and click Export again in the popup window.

  • Navigate to your email, and in a few moments, you will receive a message from Givebutter saying that your export is ready to download. In the email, click the Download button or copy and paste the provided link into your browser.

Note: You must be logged in to Givebutter to view/download your CSV for security purposes. If you’re having any trouble opening your link, be sure to double-check that you are logged in, as your email client may have redirected you to a different device/browser than the one you exported the CSV from.

The CSV file will then download to your device. Check your Downloads folder to open in a file reader like Excel, Numbers, or Google Sheets.

What does the Tickets export file contain?

The CSV file export contains the following information:

  • id – The ID of the ticket.

  • id_suffix – The six-digit unique shortcode associated with the ticket.

  • First Name – The ticket holder's first name.

  • Last Name – The ticket holder's last name.

  • Email – The ticket holder's email.

  • Phone – The ticket holder's phone number.

  • Ticket Title – The title of the ticket.

  • Ticket Price – The price of the ticket.

  • Arrived_at – A UTC DateTime indicating when the ticket holder arrived at the event.

  • Revoked_at – A UTC DateTime indicating when/if the ticket was revoked.

  • Created_at – A UTC DateTime indicating when the ticket was created.

Did this answer your question?