Are donations secure?
Givebutter utilizes the world’s very best payment encryption technology and security.
Payments are processed securely through our PCI compliant payments partner Stripe, which is where the funds are securely held until they are ready to be withdrawn via bank transfer. Givebutter does not have access to donor credit card information, and we take every measure to protect users' personal information on our site.
How does Givebutter protect its users?
You can tell Givebutter has a valid SSL certificate by the lock icon in your browser in the URL bar.
Click the icon to see more about the certification.
Additional security measures
From a technical standpoint, Givebutter uses best-in-class security standards applied to all systems including but not limited to firewalls, network and database ACLs, VPNs, encryption where possible, log retention and auditing, data backups, and private server networks.
Givebutter never stores any payment information. When users enter payment information on Givebutter, or when administrators withdraw funds to their bank accounts, we never store, transmit, or otherwise use this private information in our system. All this data is used directly with the relevant payment processing service (i.e. Stripe) and upholds their security standards, as well as PCI compliance.
At Givebutter we use the access model of "least-privilege", which means that each network program, software, contractor, employee, or other users will be granted the fewest privileges necessary to complete their job. In addition, all parties that have access to sensitive information (typically only for limited customer support purposes) undergo training and must adhere to strict security practices such as 2-factor authentication, VPN usage, and regular audits.
Please don't hesitate to contact us at [email protected] if you believe someone is abusing our website.