What is Givebutter?
Givebutter is an online fundraising platform that processes donations and other payments on behalf of third-parties such as nonprofits, businesses, teams, and individuals.
Please contact us via chat, or send an email to [email protected] with any questions.
Why is Givebutter showing on my statement?
All donations made to fundraising campaigns via the Givebutter platform are emailed a receipt and displayed on your payment method’s statement.
If you’ve recently made an online donation, the organization you donated to used the Givebutter platform to raise funds for their cause or event.
The transaction descriptions leads with GIVEBUTTER * (campaign name). However, the campaign name may not appear in the charge description or get cut off due to the character limit. Because of this, you may not recognize the charge. We’d love to clarify any questions or concerns you have.
Please contact us via chat, call the phone number next to the charge on your statement, or send an email to [email protected] prior to filing a dispute for the quickest resolution possible.
We’re working to enhance the donation experience so your payment statement is as straightforward as possible. Please let us know if we can help to clarify any confusion.