What does it mean to Mark a Transaction as Acknowledge?

Marking a transaction as acknowledged is a great way to keep track of various scenarios. Doing so doesn’t change anything about the transaction but is a tracking mechanism you can use however you’d like! You might want to use this feature to acknowledge transactions that you’ve confirmed in your accounting process or donations from employees. The choice is yours!

How to Mark a Transaction as Acknowledged

To mark any of your transactions (online or offline) as acknowledged, follow these steps:

  • Start by navigating to the Transactions tab in the left panel of the Dashboard

  • Find the transaction of interest

  • Click the little heart 💛 next to the transaction

  • That’s it! Your transaction is acknowledged.

  • To remove the acknowledgment, click the heart a second time to unselect.

How to Tell if a Transaction is Acknowledged in an Export

After exporting a transactions details report, open the CSV file and follow these steps:

  • Scroll to the right until you find a column named “Acknowledged.”

  • Note whether the rows say “TRUE” or “FALSE.”

    • TRUE means the transaction was acknowledged.

    • FALSE means the transaction was NOT acknowledged.

Note: If transactions were acknowledged or unacknowledged after you pull the export, you need to pull another one for updated information.

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