Fundraisers with compelling images that relate to the cause you’re raising funds for can promote engagement from potential donors, which can lead to increased donations. In this guide, we’ll share basic information about the recommended sizes and formats you should use for your images when designing your Givebutter Account, Campaigns, and outbound messages.

Image size requirements, formats, and automatic resizing

When uploading an image to Givebutter, the image must be under 5MB and some cases, under 1MB. We currently support JPG and PNG image files.

Account Settings > Branding > Main Logo

Recommended aspect ratio

4:5 to 1.91:1 range or square

File size limit

5MB

Recommended file format

PNG

Account Settings > Branding > Email Logo

Maximum height

300 (will be scaled down to the maximum if necessary)

File size limit

5MB

Recommended file format

PNG

Account Settings > Branding > Cover Photo

Recommended dimensions

1200 x 630

File size limit

1MB

Recommended file format

JPEG

Campaign > Details > Cover Photo

Recommended dimensions

1200 x 630

File size limit

1MB

Recommended file format

JPEG

Campaign > Details > Story Image

Maximum width

1200 (will be scaled down to the maximum if necessary)

File size limit

5MB

Recommended file format

JPEG

Campaign Update

Maximum width

1200 (will be scaled down to the maximum if necessary)

File size limit

5MB

Recommended file format

JPEG

Engage > Settings > Email Logo

Maximum height

300 (will be scaled down to the maximum if necessary)

File size limit

5MB

Recommended file format

PNG

Saving your files and tips for best image quality

We recommend using these tips to avoid seeing distortion, pixelation, or slight color changes in your logos and images:

  • Avoid transparent backgrounds (except for logos)

  • Avoid overly large dimensions for images. If the image needs to be resized by Givebutter or a social platform where your campaign is shared, it could impact the quality of the image.


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