Fundraisers with compelling images that relate to the cause youβre raising funds for can promote engagement from potential donors, which can lead to increased donations. In this guide, weβll share basic information about the recommended sizes and formats you should use for your images when configuring your Givebutter account, campaigns, and outbound messages.
General requirements π
When uploading an image to Givebutter, the image must be under 5MB and some cases, under 1MB. We currently support JPG and PNG image files.
Specific image requirements π
Expand an option to view specific image requirements for images used across Givebutter, organized by location.
Settings / Account images
Settings > About > Branding > Main Logo
Settings > About > Branding > Main Logo
Recommended aspect ratio βΒ 4:5 to 1.91:1 range or square
File size limit βΒ 5MB
Recommended file format βΒ PNG
Settings > About > Branding > Email Logo
Settings > About > Branding > Email Logo
Maximum height βΒ 300px (will be scaled down to the maximum if necessary)
File size limit βΒ 5MB
Recommended file format βΒ PNG
Settings > About > Branding > Cover Photo
Settings > About > Branding > Cover Photo
Recommended dimensions βΒ 1200 x 630px
File size limit βΒ 1MB
Recommended file format βΒ JPEG or GIF (GIF animation is supported)
Campaign images
Campaign > Details > Cover Photo
Campaign > Details > Cover Photo
Recommended dimensions βΒ 1200 x 630px
File size limit βΒ 1MB
Recommended file format βΒ JPEG
The above recommendations do not apply to Form campaigns at the moment. We do not have specific recommended dimensions for Form cover photos, or a way to maintain aspect ratio to prevent these from getting cut off. Please upvote the feature request for adding this option! β
Campaign > Details > Story Image
Campaign > Details > Story Image
Maximum width βΒ 1200px (will be scaled down to the maximum if necessary)
File size limit βΒ 5MB
Recommended file formatΒ βΒ JPEG
Campaign > Sharing > SEO Settings
Campaign > Sharing > SEO Settings
Recommended dimensions βΒ 1200 x 630px
File size limit βΒ 1MB
Recommended file format βΒ JPEG
Campaign Update
Campaign Update
Maximum width βΒ 1200px (will be scaled down to the maximum if necessary)
File size limit βΒ 5MB
Recommended file format βΒ JPEG
Team + team member images
Team member profile photos
Team member profile photos
File size limit βΒ 1MB
Recommended file format βΒ JPEG or PNG
Engage images
Engage > Settings > Email Logo
Engage > Settings > Email Logo
Maximum height βΒ 300px (will be scaled down to the maximum if necessary)
File size limit βΒ 5MB
Recommended file format βΒ PNG
Engage > Image in email
Engage > Image in email
Maximum width βΒ 600px
File size limit βΒ 5MB
File size limit βΒ PNG, JPEG
Auction images
Auction item images
Auction item images
Recommended orientation/ratio βΒ Landscape, 630px height, 1200px width or wider
File size limit βΒ 5MB
Recommended file format βΒ PNG, JPEG, SVG
Maximum number of images per item βΒ 20
Widget images
Signup form images
Signup form images
Stacked layout β 128px (height) x 420px (width)
Two-column layoutΒ β 256px (height) x 509 (width)
Saving + best practices β
We recommend using these tips to avoid seeing distortion, pixelation, or slight color changes in your logos and images:
Avoid transparent backgrounds (except for logos)
Avoid overly large dimensions for images. If the image needs to be resized by Givebutter or a social platform where your campaign is shared, it could impact the quality of the image.
Ensure images and logos are saved in RGB color mode before uploading. (CMYK color is used for print media, and colors may not appear accurate if a CMYK image is uploaded.