Fundraisers with compelling images that relate to the cause you’re raising funds for can promote engagement from potential donors, which can lead to increased donations. In this guide, we’ll share basic information about the recommended sizes and formats you should use for your images when designing your Givebutter Account, Campaigns, and outbound messages.
Image size requirements, formats, and automatic resizing
When uploading an image to Givebutter, the image must be under 5MB and some cases, under 1MB. We currently support JPG and PNG image files.
Account Settings > Branding > Main Logo
Recommended aspect ratio | 4:5 to 1.91:1 range or square |
File size limit | 5MB |
Recommended file format | PNG |
Account Settings > Branding > Email Logo
Maximum height | 300 (will be scaled down to the maximum if necessary) |
File size limit | 5MB |
Recommended file format | PNG |
Account Settings > Branding > Cover Photo
Recommended dimensions | 1200 x 630px |
File size limit | 1MB |
Recommended file format | JPEG |
Campaign > Details > Cover Photo
Recommended dimensions | 1200 x 630px |
File size limit | 1MB |
Recommended file format | JPEG |
Campaign > Details > Story Image
Maximum width | 1200px (will be scaled down to the maximum if necessary) |
File size limit | 5MB |
Recommended file format | JPEG |
Campaign > Sharing > SEO Settings
Recommended dimensions | 1200 x 630px |
File size limit | 1MB |
Recommended file format | JPEG |
Campaign Update
Maximum width | 1200px (will be scaled down to the maximum if necessary) |
File size limit | 5MB |
Recommended file format | JPEG |
Engage > Settings > Email Logo
Maximum height | 300px (will be scaled down to the maximum if necessary) |
File size limit | 5MB |
Recommended file format | PNG |
Engage > Image in email
Maximum width | 600 px |
File size limit | 5MB |
Recommended file format | PNG, JPG, JPEG |
Auction > Items
Recommended orientation/ratio | landscape, 19:11 ratio |
File size limit | 5MB |
Recommended file format | PNG, JPG, JPEG, SVG |
Maximum number of images per item | 20 |
Saving your files and tips for best image quality
We recommend using these tips to avoid seeing distortion, pixelation, or slight color changes in your logos and images:
Avoid transparent backgrounds (except for logos)
Avoid overly large dimensions for images. If the image needs to be resized by Givebutter or a social platform where your campaign is shared, it could impact the quality of the image.