Accounts created before Sept. 9, 2025: You’ll remain on Legacy pricing by default, without any changes to your Givebutter pricing.
Accounts created on/after Sept. 9, 2025: You are automatically enrolled in Standard pricing and do not have Legacy pricing.
Is Givebutter free to use? 🤑
Yep! Completely free. No hidden fees — ever. Givebutter is free to use thanks to the 100% optional tips we receive from donors. If you'd prefer to hide tips from donors, a low, flat-rate platform fee applies instead.
Regardless of tips or platform fees, a standard processing fee always applies to each donation. The processing fee can be required or optionally covered by your donors. We've found that around 95% of donors choose to cover fees when given the option!
What are the fees for Legacy pricing?
Optional Tips
We operate on optional tips given as a thank-you from donors for providing our platform for free. Optional tips are sent to Givebutter directly and never come out of the amount donated to your organization. They can be edited or removed by donors during the checkout process. If you’d prefer to disable the option for donors to leave an optional tip for Givebutter, a low, flat-rate platform fee applies instead.
Platform Fees
If (and only if) you decide to disable tips, a small platform fee will apply to each transaction based on the campaign type you’re using:
Form - 1%
Page - 3%
Event - 5%
The platform fee is in addition to the standard processing fee. If you leave optional tips enabled, there are no platform fees involved.
Processing Fees
A standard processing fee is applied to all online transactions on Givebutter. This fee is charged by our payment processor and allows your funds to be securely deposited into your account, regardless of the payment method your donors choose. These fees are charged per transaction:
2.9% + 30¢ - Credit Cards & Digital Wallets (Venmo, Apple Pay, PayPal, etc.)
1.9% + 30¢ - ACH (for verified nonprofits only)
More than 95% of donors on Givebutter cover fees when asked, resulting in an average campaign fee of less than 1%.
You can also configure your campaign settings to require donors to cover these fees as part of their donation.
Auctions
A credit card processing fee of 2.9% + 30 cents is charged on all winning bid transactions. If you'd prefer to disable optional tips on auction transactions, enable Auto-Charge, or manually charge winners via the dashboard, a 5% platform fee applies in addition to the processing fee. Read more about pricing for auctions →
Fee calculations 🧮
You may see these percentages and wonder: how is all this actually calculated? Since credit card companies take their fees after platform fees are applied, it can be a little complicated. Here's the basic formula with tips disabled:
((Transaction amount + 30¢ credit card fee) / (1 - processing fee)) + (Transaction amount x platform fee)
Example Scenario: A $100 donation on a Form campaign with tips disabled (therefore has a 1% platform fee)
((100 + 0.30) / (1 - 0.029)) + ( 100 x .01) = $104.30
Givebutter Plus ➕
Want additional features? Streamline your processes, enhance donor engagement, and free up your team to focus on mission-critical work.
Streamline donor outreach – Automate tasks like thank-yous and follow-ups while maintaining personalized and consistent communication.
Consolidate your tools – Bring together multiple platforms into one, saving time and money and increasing efficiency.
Understand your supporters – Gain comprehensive insights into donor behavior and preferences through automated data analysis.
Givebutter Plus is a paid subscription service that gives you access to buttery advanced features to help you raise more. Read more about Givebutter Plus →
Configuring your fee settings ⚙️
Givebutter allows you to customize the fee settings on individual campaigns, so you can choose the options that work best for your organization. All fee and tip-related settings are under the Settings tab on any campaign.
Enabling or disabling tips
To enable or disable tips on your campaign, go to the campaign's Settings tab, then scroll down to the section called Fees & Tips. Toggle the option to turn tips on or off.
Disable tips (off) – Optional tips are enabled, and no platform fees will be charged.
Disable tips (on) – Optional tips are disabled, and a platform fee will apply instead.
Requiring fees
To require donors to pay the processing fees on donations submitted (so the fees are not deducted from the donated amount), go to the campaign's Settings tab, then scroll down to the section called Fees & Tips. Toggle the option to require fees on or off.
Require fees (off) – Donors are given the option to cover processing fees, and can opt out. If they opt out, the processing fee will be taken from the donated amount.
Require fees (on) – Donors are required to cover processing fees on your behalf, and the fee is added to the total amount processed at the time of donation.
Hiding fees
To hide (remove) displayed fees on your campaign, go to the campaign's Settings tab, then scroll down to the section called Fees & Tips. Toggle the option to hide fees on or off.
Hide fees (off) – Fees will be shown to donors.
Hide fees (on) – Fees will be hidden from donors, and they will not be given an option to cover them on your behalf. All fees will be deducted from the amount donated.
Hiding fees does not remove the fees from the checkout flow entirely – they must still be paid by either the donor or the organization. If fees are hidden, all fees are paid by the organization.