Accounts created before Sept. 9, 2025: You’ll remain on Legacy pricing by default, without any changes to your Givebutter pricing.
Accounts created on/after Sept. 9, 2025: You are automatically enrolled in Standard pricing and do not have Legacy pricing.
Is Givebutter free to use? 🤑
Yep! Completely free. No hidden fees — ever. Givebutter is free to use thanks to the 100% optional tips we receive from donors. If you'd prefer to hide tips from donors, a low, flat-rate platform fee applies instead.
A standard processing fee always applies to each donation. The processing fee can be required or optionally covered by your donors. We've found that around 95% of donors choose to cover fees when given the option!
Givebutter Guarantee 🏆
Keep 100% of funds raised! We'll absorb fees not covered by donors. When optional donor tips are enabled, you're not responsible for platform or processing costs, and your nonprofit always receives the full intended donation amount.
How does Standard pricing work? 💵
Option 1: Optional donor tips (no fees)
Keep optional tips enabled, and your organization pays $0 in fees.
Processing fees (2.9% + $0.30 per transaction) are shown to donors but are always optional. If donors don’t cover processing fees, Givebutter covers them, and you receive 100% of your earnings.
Thanks to the Givebutter Guarantee, you’ll never have fees deducted when tips are enabled.
About optional tips: We operate on optional tips given as a thank-you from donors for providing our platform for free. Optional tips are sent to Givebutter directly and never come out of the amount donated to your organization. They can be edited or removed by donors during the checkout process.
Option 2: Platform fees (3% + processing fees)
If you wish to disable optional tips on your campaign, a 3% platform fee applies to every donation, plus processing fees (2.9% + $0.30 per transaction).
You choose how fees are handled in your Tips & fees settings:
Ask donors to cover fees – Donors will be asked to optionally cover fees. Uncovered fees are deducted from funds raised on this campaign.
Require donors to cover fees – Donors are required to cover fees. You receive 100% of the funds raised.
Hide fees from donors and absorb the cost – Donors will not be shown any fees. All fees will be deducted from funds raised on this campaign.
The Givebutter Guarantee does not apply to campaigns without tips enabled.
What is a processing fee? 💳
A standard processing fee applies to all online transactions on Givebutter. This fee is charged by our payment processor and allows your funds to be securely deposited into your account, regardless of the payment method your donors choose. These fees are charged per transaction:
2.9% + 30¢ - Credit cards, digital wallets (Venmo, Apple Pay, PayPal, etc.)
1.9% + 30¢ - ACH (for verified nonprofits only)
If optional tips are enabled for your campaign, your organization will never pay processing fees!
Auction pricing 📣
Fees and available configuration options for auctions depend on whether or not you opt to auto-charge a bidder's saved payment method when an item is won or purchased. Read more about configuring an auction →
Auto-charge OFF | Auto-charge ON |
"Optional donor tips" option No fees, thanks to the Givebutter Guarantee! Donors are asked to leave an optional tip for Givebutter when they process their payment. | (Optional donor tips for auction item payments are not available with auto-charge on) |
"Platform fees" option Donors will not be asked to tip Givebutter. A credit card processing fee of 2.9% + $0.30 is charged on all transactions, plus a 3% platform fee. You can choose how these fees are handled.
| "Platform fees" option Donors will not be asked to tip Givebutter. A credit card processing fee of 2.9% + $0.30 is charged on all transactions, plus a 3% platform fee. You can choose how these fees are handled.
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Givebutter Plus ➕
Want additional features? Streamline your processes, enhance donor engagement, and free up your team to focus on mission-critical work.
Streamline donor outreach – Automate tasks like thank-yous and follow-ups while maintaining personalized and consistent communication.
Consolidate your tools – Bring together multiple platforms into one, saving time and money and increasing efficiency.
Understand your supporters – Gain comprehensive insights into donor behavior and preferences through automated data analysis.
Givebutter Plus is a paid subscription service that gives you access to buttery advanced features to help you raise more. Read more about Givebutter Plus →
Configuring your fee settings ⚙️
Givebutter allows you to customize the fee settings on individual campaigns, so you can choose the options that work best for your organization. Go to the Settings tab on any campaign, then scroll down to the section called Tips & fees. There are two pricing options to choose from.
Optional donor tips – no fees
Donors will be asked to leave an optional tip for Givebutter to keep our fundraising features free. Thanks to the Givebutter Guarantee, you pay no fees!
Platform fees – 3% platform fee + 2.9% + $0.30 processing fee
Donors will not be asked to tip Givebutter. You can choose how fees are handled:
Ask donors to cover fees – Donors will be asked to optionally cover fees. Uncovered fees are deducted from funds raised on this campaign.
Require donors to cover fees – Donors are required to cover fees. You receive 100% of the funds raised.
Hide fees from donors and absorb the cost – Donors will not be shown any fees. All fees will be deducted from funds raised on this campaign.
Hiding fees does not remove the fees from the checkout flow entirely – they must still be paid by either the donor or the organization. If fees are hidden, all fees are paid by the organization.
Fee calculations 🧮
You may see these percentages and wonder: how is all this actually calculated? Since credit card processors take their fees after platform fees are applied, it can be a little complicated. Here's the basic formula with tips disabled:
((Transaction amount + 30¢ credit card fee) / (1 - processing fee)) + (Transaction amount x platform fee)
Example Scenario: A $100 donation on a campaign with tips disabled (therefore has a 3% platform fee)
((100 + 0.30) / (1 - 0.029)) + ( 100 x .03) = $106.30