Managing Promo Codes in the Dashboard
You can have unlimited uniquely named promo codes that can be active or inactive for any of your Event campaigns.
There are two types of discount codes you can offer:
Fixed - i.e. $10 off
Percent - i.e. 10% off
Pro Tip: These discounts will apply to the entire amount and/or to every ticket purchased. To get updates when the feature is added for promo codes can be assigned to specific tickets only, please upvote this canny request.
There are also two types of usage limits
Unlimited (default): code can be used an unlimited number of times
Limited: code can only be used X number of times
FIY: Promo code usage limits are currently in Beta and not self-serve, so please contact us, and we'll be happy to help you get set up!
How to create promo codes for your campaign
Navigate to your desired Event campaign via the Dashboard
Click the [Event] tab at the top
On the left side, you’ll see a sub-tab called “Promo Codes”, select that option
Click the blue “Add Promo Code” button at the top
Here you can enter information on your Promo Code, including the code itself, the discount type (fixed, percentage), and the amount.
Don't forget to hit “Save” when you are finished
How to edit an existing promo code
Navigate to your desired Event campaign via the Dashboard
Click the Event tab at the top
On the left side, you’ll see a sub-tab called “Promo Codes”, select that option
Click “Edit” next to the promo code you wish to change to pop open the editor
Here, you can mark it as inactive and edit the promo code
Don't forget to hit “Save” when you are finished
How to delete an existing promo code
Navigate to your desired Event campaign via the Dashboard
Click the Event tab at the top
On the left side, you’ll see a sub-tab called “Promo Codes”, select that option
Find the code you wish to delete, and click the red Trash icon on the right of the box
Click “Yes” in the “Are You Sure?” pop-up and your promo code has been deleted!
FYI: Deleting a promo code will not affect tickets that have already been purchased using that code
How to Use a Promo Code during Check-out
Navigate to the Event campaign you wish to purchase tickets from
Select the Tickets button in the top right of the campaign
At the top of the first slide, click “Add promo code”
Type in your code in the box and click “Add”
Your code has been applied! Your discount will be displayed immediately. Select your tickets and proceed through the checkout flo
Fill in your payment details and click Finish
Your PDF tickets and email receipt will be sent to your email address immediately after the transaction successfully completes
FYI: PDF Tickets are only sent if the campaign is hybrid or in-person. Digital events do not issue PDF Tickets.
Live Example 🎉
See this feature in action by doing the following:
Visit our demo campaign: https://demo.givebutter.com/events
Click “Donate & Tickets” in the top right
Click “Add promo code”
Enter the code EARLYBIRD, then click “Add”
Promo code applied!