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How to hide a message in the Supporter Feed
How to hide a message in the Supporter Feed

Hide a supporter's transaction, message and comment from your Supporter Feed

Alyssa avatar
Written by Alyssa
Updated over a week ago

As an admin, you can hide a message in the Supporter Feed on your Page or Event campaign. Hiding a message removes the entire transaction from the Supporter Feed, including their name, amount donated, and any message or image added.

Want to make a donor's post anonymous, without completely removing it? Please send us a message including the transaction reference number, and we can remove their name for you.

Removing a message ❌

  • On your public campaign page, locate the transaction in the Supporter Feed that you would like to remove.

  • Click the three dots [...] next to the post and select Hide.

hide a message

Hiding part of a message ✏️

If you want to hide just a specific portion of a post, please contact us with the reference number of the transaction you wish to unhide, and we can make any necessary changes. The parts of a Supporter Feed post that we can edit (in the instance of a typo, for example) or hide include:

  • Donor name

  • Amount donated

  • Message

  • Media – images, drawings, and/or GIFs

FAQ 🤔

I accidentally hid a post. How do I make it public again?

If you hide a message, you will not be able to make it public again yourself. Please contact us with the reference number of the transaction you wish to unhide, and we can make it public again! Please also see the feature request for the ability to unhide a post, and add a vote!

Can I make a message in my Supporter Feed anonymous?

A post will only display as anonymous if the donor selected this option in checkout. If you would like to hide information on a transaction, you can either hide the entire post, or you can ask our team to anonymize the name and/or amount.

Can the Supporter Feed default to being fully anonymous?

Not currently – please see the feature request for a fully anonymous Supporter Feed, and add a vote if this is something you'd like to see in the future!

Can I hide the Supporter Feed completely?
Not at this time - please upvote the feature request to hide the supporter feed so we can track your feedback!


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