This guide is intended for donors. If you're an admin looking to make edits, please visit Campaign Basics or our Form, Page, and Event collections.
It's easy to submit a donation on a Givebutter campaign! All you need to do is walk through the checkout flow (for simple Form campaigns), or click the Donate button to launch the checkout flow (for Page and Event campaigns).
This button is customizable, so it may not say Donate or Donate & Tickets, which are the default options. No matter what it says, it'll be located in the upper right corner of the campaign page.
Donation amount and frequency 💰
After you launch the checkout process, you'll be prompted to select an amount to submit. If you want to enter a custom amount, you can enter a number into the Other field. If there isn't an Other field, you must choose from the pre-selected options.
If this is an Event campaign and the organization is also selling tickets, you'll be prompted to select tickets first. You are not required to purchase tickets and make an optional donation, but you must choose one option to continue.
Ensure you've selected the correct donation frequency, as some campaigns default to One-Time donations, and some default to Monthly donations. If you accidentally submitted a recurring donation when you meant to choose a One-Time donation, you can cancel your plan by following these instructions.
Add a display name/message 👤
The Show your Support page is where you can add a display name for your transaction (you can also use a first name, pseudonym, or nickname) and a customized message, including images and GIFs. If you skip this step, your full name (as entered on your billing information) will appear by default on the public campaign page.
If you add a display name, the organization will still receive your billing information (full name), but it will not appear publicly. Only the display name will appear on the campaign page publicly.
Tips, fees, and payment 💸
On the last step, you'll be prompted to finalize your transaction information and submit the payment.
Review your donation amount, including processing fees.
To remove fees from your donation, click Edit and untick the box. This means that the processing fees will be deducted from your donation amount, and the organization will receive a smaller donation.
You may be prompted to leave a Tip for Givebutter. Tips are always optional and never come out of your donation. If you'd like to learn more about our transparent pricing model, you can read more about tips.
Allow [organization name] to contact me refers to opting into communications directly from the mailing list of the organization you are donating to, not Givebutter. This does not refer to transactional emails (like receipts), which will be sent to you either way.
Depending on the settings chosen by the organization, you may also be given the option to donate in memory of or in honor of someone.
Donating anonymously 👻
If you don't want your name to appear on the public-facing campaign page, donors have the option to submit their donation anonymously. If you haven't yet submitted your donation, you can remain anonymous by checking the box that says Hide my name or amount from public view before completing your donation. This option is located on the last page of the checkout flow. You can choose to anonymize/hide the following options:
Both your name and amount (by default, both will be hidden if you check this box)
Your name (will appear as "Anonymous" on the campaign page)
Amount donated
Your information will always be privately shared with the campaign organizer, and you will still receive an emailed receipt. Any messages or images you add to the Show your Support step will still be displayed publicly.
It is not currently possible to donate anonymously via the Givebutter mobile app. Please see the feature request for anonymous app donations!
If you’ve already submitted your donation and would like to remove your name or amount from the public campaign page, you have two options:
Contact the organizer of the campaign – they can remove the post entirely.
Contact us at Givebutter – we can remove information such as your name, amount, or message.
Currently, admins can only hide an entire transaction in the Supporter Feed. To edit a post after it’s been submitted or remove select information, you’ll need to contact Givebutter support. If you are an admin interested in being able to anonymize transactions yourself, please see our feature request for admin access to this option!
Payment options 💳
The payment methods shown on Givebutter campaigns are dynamic, meaning only the relevant methods will appear. These options include:
Credit or debit card
PayPal
Venmo
Digital Wallets (Apple Pay and Google Pay)
ACH (if enabled)
DAFpay (if enabled)
Check (if offline payments are enabled)
You can browse a full list of available payment methods on Givebutter, including troubleshooting for each payment type.
Locating a campaign 🔍
If you don't have the direct link to the campaign page you'd like to donate to, you may find the following tips helpful:
View social media posts or emails from the organizer. Organizations often use this method to share their Givebutter campaigns.
Contact the campaign organizer and ask them to share the link.