How do I create a User Profile to manage my recurring plan?

  • Click the link at the bottom of the Summary section in the email receipt you received for your last charge.

  • The first time you manage a donation you’ll want to click “Add this plan to my account” under Plan Details.

  • Then, click “Go to my Profile”. Once a plan is added, you’ll always see “Go to my Profile”. Your Profile can be found at givebutter.com/profile anytime you're logged into your Givebutter account.

How do I manage and edit my recurring plan?

  • Your recurring plan can be found at givebutter.com/profile anytime you're logged into your Givebutter account.

  • Click "Manage" in the Recurring Payments section for the donation you’d like to update then "Edit plan".

  • You'll have the option to update the following:

    • Payment amount

    • Payment frequency

    • Covering the processing fees and include a tip

    • Billing information

    • Payment method

How do I update the payment method for my recurring donation?

You can update stored Payment Methods and billing information anytime right from your Profile (givebutter.com/profile).

  • Navigate to the Payment Methods section and click "Manage" on the Method you’d like to update then "Edit payment method".

  • To delete a Payment Method click "Manage" on the Method you’d like to delete then "Delete payment method".

  • To add a new Payment Method click "Add New".

How do I get a copy of my receipts?

Download a PDF version of your receipts from the Payment History section of your Profile (givebutter.com/profile).

  • Navigate to the Payment History section and click "View receipt" next to the desired transaction.

How do I cancel my recurring plan?

  • Click "Manage" in the Recurring Payments section for the donation you’d like to update then "Edit plan".


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