How do I create a User Profile to manage my recurring plan?
Click the link at the bottom of the Summary section in the email receipt you received for your last charge.
The first time you manage a donation you’ll want to click “Add this plan to my account” under Plan Details.
Then, click “Go to my Profile”. Once a plan is added, you’ll always see “Go to my Profile”. Your Profile can be found at givebutter.com/profile anytime you're logged into your Givebutter account.
How do I manage and edit my recurring plan?
Your recurring plan can be found at givebutter.com/profile anytime you're logged into your Givebutter account.
Click "Manage" in the Recurring Payments section for the donation you’d like to update then "Edit plan".
You'll have the option to update the following:
Payment amount
Payment frequency
Covering the processing fees and include a tip
Billing information
Payment method
How do I update the payment method for my recurring donation?
You can update stored Payment Methods and billing information anytime right from your Profile (givebutter.com/profile).
Navigate to the Payment Methods section and click "Manage" on the Method you’d like to update then "Edit payment method".
To delete a Payment Method click "Manage" on the Method you’d like to delete then "Delete payment method".
To add a new Payment Method click "Add New".
How do I get a copy of my receipts?
Download a PDF version of your receipts from the Payment History section of your Profile (givebutter.com/profile).
Navigate to the Payment History section and click "View receipt" next to the desired transaction.
How do I cancel my recurring plan?
Click "Manage" in the Recurring Payments section for the donation you’d like to update then "Edit plan".
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