How do I manage my recurring donation?

Start by clicking the link at the bottom of the Summary section in the email receipt you received for your last charge.

The first time you manage a donation you’ll want to click “Add this plan to my account” under Plan Details.

Then, click “Go to my Profile”. Once a plan is added, you’ll always see “Go to my Profile”. Your Profile can be found at anytime you're logged into your Givebutter account.

Click "Manage" in the Recurring Payments section for the donation you’d like to update then "Edit plan".

You'll have the option to update the following:

  • Payment amount

  • Payment frequency

  • Covering the processing fees

  • Including a tip

  • Billing information

How do I update the payment information for my recurring donation?

At this time, you’ll need to cancel and recreate your recurring donation in order to change the payment method.

If you would like us to cancel your current recurring payment and resend the link to donate, please contact us via chat, or send an email to [email protected].

Need a copy of your last receipt? Please contact us via chat, or send an email to [email protected].

We’re working hard to enhance the recurring donation experience for our users, including planned features like start and end dates and making it easier for you to edit and manage your recurring donations.

Did this answer your question?