How to manage your bidder profile

View saved items, edit your shipping address and payment info, and choose whether to appear anonymous or not.

Sunny avatar
Written by Sunny
Updated over a week ago

Accessing your bidder profile πŸ”

If you are logged out (or you have not registered to bid yet), you will see a blue Register to Bid button on the auction page. You can log in by clicking on the menu button (three lines) in the upper right-hand corner of the auction page. Click Sign in.

If you still need to register, please follow these directions on how to register as a bidder for auctions.

sign in

Once you've successfully logged in, your name and profile photo will appear in the corner, and you will see three menu options in your bidder dashboard. If you still see the blue Register to Bid button, you are not successfully registered or logged in.

logged in bidder

Bidder dashboard πŸ“‹

The three options in your bidder dashboard include:

Saved πŸ’›

This is where you'll find items you've favorited in this auction. You can save items that have ended, but you cannot save items that have been canceled by the auction admin.

My Bids πŸ’°

Under this option, you'll see which items you've placed bids on. Keep in mind that this will display items that you placed a bid on at any point – you may not be the current winner of the item.

To see whether you are the highest bidder or increase your bid, click on the Place Bid button. The next screen will show the current highest bidder and whether you were outbid or are currently the top bidder.

outbid or top bidder screens

Settings βš™οΈ

  • Update your payment information

  • Change your shipping address

  • Choose whether you would like to cover processing fees

  • Make your name anonymous or visible as a bidder

Please note that you will not see the option to bid anonymously if this option has been disabled by the auction admin.

Deleting credit card info πŸ’³

If you like, you can manually delete your credit card information from your bidder profile. You can only do this once the auction is is over.

  • To delete your credit card information once the auction is finished, log into your bidder profile and go to Settings.

  • Next to Payment Method, click Change.

  • Click the trash can icon next to the credit card information you want to delete.

  • Confirm by clicking Yes, delete.


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