How do I close an account?
If you are closing your account because you had a bad experience and/or will be using another platform, please message us first by clicking the chat bubble in the bottom right corner. We would love to learn more about your fundraising efforts and how we can help/improve.
Delete Account - Completely remove your campaign from the web and your dashboard
You can delete an account by navigating to your Account Settings in your Dashboard.
From there, scroll to the bottom and press the red, "Delete Account" button. Deleting your account cannot be undone, so please be sure!
Note: An account that has already processed transactions cannot be deleted.
If you'd like to close a campaign rather than your account, you can turn off donations, set an end date, or delete a campaign altogether to stop accepting donations. Navigate here for more on closing a campaign.