What is registration fundraising? 🎟️
Registration fundraising combines the ticket purchase flow and team member sign-up flow into one process. This is used when organizations need supporters to join as team members and purchase a ticket/registration (and/or pay a minimum donation). Registration fundraising can be manually enabled by our team on any page or event campaign.
Registration fundraising is a manual request, and can take 1-2 weeks to complete setting up — please prepare ahead of time if this is a feature you would like to use!
You can use registration fundraising for team fundraising (team members) or multi-team (team members on multiple teams). If you are using registration fundraising with multi-team, you can require a registrant to join an existing team via registration fundraising, or allow them to create their own team. Registration fundraising will not impact your ability to collect donations as usual – there will still be a donation button on your campaign page.
Per-ticket custom fields are not currently compatible with registration fundraising. To collect additional, custom information from your registrants, please use campaign custom fields instead.
Team member fundraising vs. registration fundraising
Team member fundraising – Participants can join the campaign to receive credit for donations, but they are not required to pay a registration fee to join. When you join the campaign as a team member, or complete a donation/ticket purchase, the process will appear in a pop-up window on the campaign page directly.
Registration fundraising – Participants can join the campaign to receive credit for donations, with the added option of collecting a registration payment or ticket purchase for joining the campaign, in the same signup flow. The registration fundraising signup and checkout flow is completed on a separate page, which redirects to the campaign page when complete.
Enabling registration fundraising ⚙️
Registration fundraising is not yet a self-serve feature, but our team is happy to enable it upon request! Your campaign (and registration tickets for the campaign) must already exist.
Send our support team a message including the following details:
Which campaign you'd like to use registration fundraising on
Which tickets you would like to use in the registration flow
If there is no specific ticket/registration fee, a minimum donation amount can be used instead. (Minimums can also be set in addition to ticket selection.)
There's also a number of optional specifications you can make:
Custom field questions (These will apply to all transactions on the campaign. They are not specific to registrants, and will also be asked of donors.)
Ticket promo codes
Thank you receipt message specific to registrants
Suggested fundraising goal for team members
Suggested story template for team members
Once we receive your request, we will enable registration fundraising for your campaign — please note that this can take 1 to 2 weeks to complete. We will confirm with you once this has been completed.
Add a liability waiver 📝
If you want to add a liability waiver to your registration process, you can add this as a checkbox custom field, with a link to your waiver file – please see our guide to adding HTML in custom fields for instructions. Please note that you will need to host the waiver externally (for example, as a PDF on your own website).
FAQ 🤔
Can I activate or enable registration fundraising myself?
At the moment, registration fundraising is not a self-serve feature, and it must be activated by our team for your specific campaign. Please take a look at the active feature request, and add a vote if you would like to be notified when it is available!
During registration, can a team member be credited for the ticket purchase/donation?
The credit automatically goes directly to the person registering. The registrant will not be presented the option to credit the transaction to other team members.
Can I change the text on the "Fundraise" button?
Yes! If you would like your Fundraise button to say something else, like "Join a Team" or "Registration", head to your campaign's Team tab, click More Options, and edit the text under Custom Fundraise Button Text.
Can custom fields/questions be created just for the registration/ticket process?
No, custom fields cannot be made specific to the registration process. They will be displayed to registrants, as well as donors.
Does registration fundraising support multi-team fundraising?
Yes! Registration fundraising supports multi-team fundraising, as well as individual team members.