How do I close a campaign?
You can turn off donations, set an end date, or delete a campaign altogether to stop accepting donations.
If you are closing your campaign because you had a bad experience and/or will be using another platform, please message us first by clicking the chat bubble in the bottom right corner. We would love to learn more about your fundraising efforts and how we can help/improve.
This article is about closing your campaign so that people can no longer make donations. If your campaign is over and you are ready to withdraw funds, you can learn more about how to do that here.
1. Turning off donations - disables the donate button on your campaign
You can turn off donations by going to your campaign in the dashboard and clicking "Settings" in the Campaign Manager. From there, switch "Accepting donations" to Off.
2. End Date - If the End Date already passed, this setting disables the donate button on your campaign and changes the text to say "Campaign Ended"
You can set an End Date by going to your campaign in the dashboard and clicking "Details" in the Campaign Manager. From there, set an "End date" that's in the past and click Save.
3. Delete Campaign - Completely remove your campaign from the web and your dashboard
Please contact us via chat (bottom right corner) or email ([email protected]) to delete your campaign.