Your user profile is your personal home page. Any user on Givebutter can be a member of multiple accounts and a team member on multiple campaigns. Having a user profile means that you can be part of multiple accounts without managing multiple logins – you'll use the same Givebutter login for everything on the platform.
Accessing your user profile 🔍
To access your personal user profile, make sure you're logged in and head to the My Profile link. You can also click your icon in the top right corner of any Givebutter account or campaign you're part of, and select My Profile from the dropdown.
Updating your profile ✍
Editing your user profile photo
To upload a new profile photo, click Upload beneath your photo. We recommend using a square photo with a maximum size of 1MB.
To crop, rotate, or crop your existing photo, click the pencil icon on the photo.
Editing your profile information
Click Edit Profile to change your first and last name, email used for your login, and phone number.
To change the slug (or ending of the campaign URL/link) used for your team member page on campaigns, you can edit your personal Fundraising URL.
Changing your password
Click Change password to enter a new password. You will be prompted to enter your current password before you can change it.
If you want to change your password, but you don't know your current password, you can still reset it! Follow the reset instructions for if you are currently logged in.
Your Givebutter accounts 💻
In the section called My Accounts, you'll find a list of accounts you're part of, either as an admin or an editor. Each account will be shown here, along with your current user role for the account. Click on an account to be taken to the account dashboard.
Creating a new account
Click New Account to add a brand new account to your user login. You'll use the same login details to log into your accounts.
Campaigns you've joined as a team member 👨👩👦
In the section called Campaigns I'm fundraising for, you'll find the campaigns that you've joined as a team member. Clicking on one of these campaigns will take you to the main campaign page.
Your recurring plans 🔄
If linked to your profile, your active and canceled recurring donations will appear under the Recurring Gifts section. You can edit, cancel, or pause a recurring donation by clicking Manage on the right side of any plan.
Saved payment methods 💳
Under Payment Methods, you can update, delete, or add new saved card details. Payment methods listed here will be saved for use on recurring plans, or as entered when you registered to bid in an auction.
Viewing payment history and receipts 🧾
Under Payment History, you'll find a list of your past transactions on Givebutter, including one-time donations and recurring plan donations.
To view or print a past receipt, click View Receipt next to the desired transaction. You can then view and download PDF receipts from your previous donations. These are the same receipts sent to you via email at the time the transaction was processed.