The simplest way to increase giving is to customize and personalize the supporter experience as much as possible. Weโ€™ve made it easy to collect additional information from your supporters at check-out.ย 

Highlighted Features

๐Ÿ†’ Title & Description - Each custom field can contain a title and description. Descriptions support links and basic text formatting options.

โš ๏ธ Required / optional fields - Want to make your fields required? No problem, we can handle that.

๐Ÿค“ Custom ordering - Order your custom fields in any way you'd like.

โœ‰๏ธ Email receipts - Custom field responses will appear in email receipts to supporters and notifications you receive.

๐Ÿ‘จโ€๐Ÿ’ป Transaction panel - View custom field responses in the side panel in the Transactions tab of your Dashboard.

โšก๏ธZapier - If you're using Zapier, the custom fields in a transaction will now be sent over as part of the payload.

Field Types

1. โœ๏ธ Text - A simple text field for collecting short answers:

2. ๐Ÿ“ Text box - A large text box for collecting long answers:

3. ๐Ÿ‘‡ Dropdown - A dropdown selection with the ability to add custom dropdown values to select from:

4. โœ… Checkbox - A simple checkbox:

5. ๐Ÿ“ป Radio - Radio buttons for selecting a single option from a group:

6. ๐Ÿ”ข Number - A text field that validates the supporter entered a valid integer:

Use Casesย 

Here are a few examples of how you can use custom fields to increase information gathering on your donation forms, fundraising campaigns, ticketed events, and more:

  • Subscribe supporters to your email marketingย 
  • Offer T-shirt size selection
  • Collect questions and comments
  • Offer dinner options (Chicken, Steak, or Vegetarian)ย 

How to add and edit Custom Fields

1. Navigate to your Dashboard sidebar and below the word "Campaigns,โ€ click your desired Campaign, then click on the Settings tab.

2. Scroll down to the โ€œCustom Fieldsโ€ setting and add any additional questions.

3. You can also click the โ€œEditโ€ drop down menu to change the language of your question or click the trash can icon to delete a custom field.

Note: If you want to change the type of question (ie. empty text field to a radio button), you will need to delete the question and create a new one.

Coming soon

๐Ÿ–ฅ Dashboard Support - Ability to add and manage your own custom fields in the dashboard soon.

๐Ÿ” Custom field filtering - Filter your transactions by custom field responses (ex: all supporters with T-Shirt size Large)

๐Ÿ–จ Custom field exports - Include custom fields in CSV transaction exports.

โ€”

Feature Availability

Custom Fields can be used with all of Givebutter's free products:

  • Collect โ€“ donation form, donate button, dues/payments
  • Fundraise โ€“ crowdfunding, team/peer-to-peer fundraising
  • Events โ€“ ticketing & registration
  • Platform โ€“ CRM (dashboard)

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