What is Givebutter and how does it work?

Givebutter makes it easy, low cost, and incredibly fun to raise the most money possible for good causes.

Written by Max Friedman
Updated over a week ago

Who can use Givebutter and what can I raise money for?

Thousands of student organizations, nonprofits, sports teams, startups, and individuals use Givebutter to fundraise for causes of all kinds

Written by Max Friedman
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Is Givebutter free? What are the fees?

Givebutter is completely free to use and offers the lowest, most transparent fees in the fundraising industry

Written by Max Friedman
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Are donations secure? How does Givebutter protect its users?

Givebutter utilizes the world’s very best payment encryption technology and security and regularly reviews all campaigns

Written by Max Friedman
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How do withdrawals work? Do I have to reach my goal?

You can easily set up bank deposits, request paper checks, or send funds directly to a nonprofit regardless of whether you reach your goal

Written by Max Friedman
Updated over a week ago

Are donations tax-deductible?

Donations are tax-deductible if the campaign's beneficiary has 501(c)(3) status with the IRS

Written by Max Friedman
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How can I contact you?

Click the chat bubble in the bottom right corner!

Written by Max Friedman
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How do I start a new campaign?

It takes less than five minutes to create an account and start a campaign

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How do I join an existing team or fundraiser as a team member?

Team members can join via email invitation from an Admin or Editor of the campaign, or via direct link / join button (if available)

Written by Max Friedman
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How do I change my profile picture or upload a new one?

You can upload a new profile photo by going to your personal account in the dashboard and clicking on the settings icon

Written by Max Friedman
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How do I edit my story?

Go to your campaign in the dashboard and click "Story" in the Campaign Manager

Written by Max Friedman
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How do I edit my end date?

Go to your campaign in the dashboard and click "Details" in the Campaign Manager

Written by Max Friedman
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How do I edit my goal?

Go to your campaign in the dashboard and click "Details" in the Campaign Manager

Written by Max Friedman
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How can I customize my campaign link (URL)?

Go to your campaign in the dashboard and click "Settings" > "Sharing" in the Campaign Manager

Written by Max Friedman
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How can I customize my group link (URL)?

Go to your dashboard and click on the settings icon next to your group's name > "Advanced"

Written by Max Friedman
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Where can I find my campaign link? How do member links work?

Your campaign link is emailed to you after creating or joining a campaign, and member links are displayed inside of your dashboard.

Written by Max Friedman
Updated over a week ago

How do I add team members?

There are three ways to add team members, as described in "Team" section of your Campaign Manager

Written by Max Friedman
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How do user roles and permissions work?

Users roles are broken down by member, editor and admin -- each with distinct permissions

Written by Max Friedman
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How can I add offline donations? How do offline donations work?

You can process offline donations and credit them to a specific campaign, team, and member right from the Donations tab in your dashboard.

Written by Max Friedman
Updated over a week ago

How do I send my funds directly to a nonprofit?

This is currently in beta testing, but you can still send funds manually by adding a nonprofit's payout information directly to your account

Written by Max Friedman
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What happens if I don't reach my goal?

You keep every dollar you raise, regardless of whether you hit your goal

Written by Max Friedman
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Do I have to link my Venmo account to receive Venmo donations?

No! You do not need to link any Venmo accounts to your campaign in order to receive Venmo donations.

Written by Max Friedman
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Are bank transfers secure?

Bank transfers are performed using Stripe Connect, which provides one of the most secure and reliable ACH transfer services available.

Written by Max Friedman
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How do I close a campaign?

You can turn off donations, set an end date, or delete a campaign altogether to stop accepting donations.

Written by Max Friedman
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Can I donate anonymously? How does it work?

Yes! Check the box that says "Hide my donation from public view" to hide your name and/or amount. Info is always shared with the organizer.

Written by Max Friedman
Updated over a week ago

How can I customize my donation?

While donating, you have the option to add a message of support along with an image, animated GIF, or drawing

Written by Max Friedman
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How do I request a refund for my donation?

All transactions made on Givebutter are final, but if you contact us via email or chat we may be able to issue a refund

Written by Max Friedman
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How can I donate with Venmo?

All campaigns support Venmo as a payment option upon checkout for those using smartphones or tablets

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What payment methods do you accept?

We accept all major credit cards, debit cards, PayPal, and Venmo, with even more payment options coming soon

Written by Max Friedman
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What countries are currencies are supported?

Givebutter is supported all over the world. All donations are processed in USD($)

Written by Max Friedman
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How do pledges work?

Pledges are transactions that only get processed if a fundraiser meets its goal.

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What does the verification badge mean?

Verified accounts on Givebutter have been vetted by the Givebutter team to ensure their legitimacy as a 501(c)(3) registered public charity.

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How can I transfer or upgrade my tickets?

To transfer or upgrade your ticket, please contact Givebutter Support at [email protected]

Written by Max Friedman
Updated over a week ago

Does Givebutter issue tax receipts?

Givebutter automatically issues donation receipts to donors, which can be customized with a message to include any tax-pertinent information

Written by Max Friedman
Updated over a week ago

How can I get my nonprofit verified and what are the benefits of doing so?

Registered 501c3 nonprofits are eligible for verification by Givebutter. Verified nonprofits receive a special badge and exclusive benefits.

Written by Max Friedman
Updated over a week ago