Givebutter automatically issues donation receipts to donors, which can be customized at both the Account and Campaign levels with a message and additional calls to action. Your expressed gratitude helps increase the bond a donor has to your cause. Show your appreciation by saying “thank you”, making it personal, and providing clear next steps for engaging further.

Create a Custom Receipt for the entire Account:

  1. In your dashboard’s sidebar, below your Account Name, click the [Account Settings] button
  2. In the General tab, navigate to “Donor thank you message” and enter your personalized text.
  3. Click [Save]

At the Account level, the same message will be sent to every donor in every Campaign. Let your organization’s personality shine, but keep it generic enough to acknowledge any contribution. 

Create a Custom Receipt for an Individual Campaign

  1. In your Dashboard’s sidebar, navigate below the word “Campaigns”, click the [Specific Campaign]
  2. Under your Campaign’s name, click the [🛠Settings] tab.
  3. Navigate to “Donor thank you message” and enter your personalized text.
  4. Click [Save]

At the Campaign level, the same message will be sent to every donor in this specific campaign. Add a level of personalization by tailoring the message to each Campaign’s specific cause. 

Here’s your Custom Receipt!


Check out all the features of our Automatic Receipts. When adding a custom thank you message, we now support line breaks and HTML content.

Branded receipts are coming soon in Pro.

Feature Availability

Customizable Receipts are available with all of Givebutter's free products:

  • Collect – donation form, donate button, dues/payments
  • Fundraise – crowdfunding, team/peer-to-peer fundraising
  • Events – ticketing & registration
  • Platform – CRM (dashboard)

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