✅ What are the benefits of getting verified?

Add a special checkmark that indicates your nonprofit status across all Givebutter pages, giving donors peace of mind and added confidence when giving to your organization.

🏦 Verified nonprofits can process ACH Payments

Givebutter is excited to offer ACH Payments as a lower-cost payment option on any campaign with no additional setup required. Click here to learn how you can gain access to ACH Payments on Givebutter.

💰 Verified nonprofits have a shorter pending period for all transactions!

Instead of the standard 72-hour pending period, verified nonprofits have access to a shorter pending period of only 48 hours!

📲 Verified nonprofits can access our Text-to-Donate short code

Instead of a 9-digit phone number, verified nonprofits have access to a 5-digit short code (53-555). The number allows you to start capturing inbound mobile payments, and it's completely free! Click here to learn more about Text-to-Donate.

In addition, verified nonprofits receive exclusive access to the following benefits:

  • Tax-deductible donation receipts sent to donors always include your EIN.

  • Receive exclusive and early access to new features, resources, and co-branded materials exclusively for verified nonprofits on Givebutter.

  • Appear in various prominent locations of the Givebutter website as verified fundraising and donation options for visitors (coming soon)


How can I get my nonprofit verified?

If your organization holds 501(c)(3) status with the IRS, you may qualify for verified status on Givebutter.

We use the GuideStar nonprofit database to verify nonprofits on Givebutter. Please note that you will need a GuideStar profile linked to your nonprofit’s EIN to proceed with verification on Givebutter. You can read more about claiming your GuideStar profile here.

To start the verification process on Givebutter, head to your Givebutter Dashboard, scroll down to the “Are you a nonprofit?” section on the Home tab. Click GET VERIFIED and follow the steps for verification.

a screenshot of the get verified section of the dashboard

As long as your email address has the same domain as the URL listed for your organization in the GuideStar Database, your nonprofit verification will be automatically approved.

Pro tip: You can also access the Account Verification Section by heading to ACCOUNT, then ABOUT, and then ACCOUNT VERIFICATION. (Verify Your Nonprofit is step three.)

a screenshot of the account verification section

EIN or Organization Not Found / Cannot Verify EIN 🕵🏽‍♂️

If your organization’s EIN isn’t found in our system, this is usually because we’re unable to locate your nonprofit’s EIN in the GuideStar Database. They may not yet have a profile created for your organization, especially if your organization received 501(c)(3) status recently.

You’ll need an up-to-date GuideStar profile for your organization before your EIN will be recognized in our system. You can read more about claiming your GuideStar profile here.

What to do if we're unable to verify your nonprofit ⛔️

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If the email address you’re using does not have the same domain as the URL listed for your organization in the Guidestar Database, please change this to an email on that domain and re-verify your email address. (For example, if your nonprofit’s domain on GuideStar is mynonprofit.org, you will need to enter an email address such as [email protected].)

To update your email address, click the Edit your Email button in “Step 1: Verify your email”. You can also update your email address by following the instructions in this guide. If you do not have access to an email address on the organization’s domain, your verification request must be manually reviewed - please contact us.

Note: Givebutter reviews all manual verification requests on a case-by-case basis, and acceptance is not guaranteed. If Guidestar determines that your organization does not have nonprofit status or is not in good standing with the IRS, your verification request will be denied.


Umbrella / Parent Nonprofit Organizations ☂️

We’re currently only able to verify organizations that hold their own nonprofit status, but we are planning to roll out verification for "umbrella"/parent EIN scenarios in the future. Please upvote this feature request to receive a notification if/when this feature is implemented.

In the interim, you can include the parent organization's EIN in the customizable thank you message for tax purposes instead of verifying.

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