A special checkmark indicates your nonprofit status across all Givebutter pages, giving donors peace of mind and added confidence when giving to your organization. If you verify your nonprofit on Givebutter, you'll also have access to the following benefits.

Verified nonprofits can process ACH payments! Givebutter is excited to offer ACH as a lower-cost payment option on any campaign with no additional setup required. ACH is activated automatically for all verified nonprofit accounts. Learn about ACH payments on Givebutter →

Get direct access to the $234B sitting in Donor-Advised Funds — never again worry about missing out on DAF donations. Learn about activating DAF payments →

Instead of the standard 72-hour pending period, verified nonprofits have access to a shorter 48-hour pending period for all transactions!

Only verified nonprofit accounts on Givebutter have access to Engage SMS, which allows you to send targeted outbound text messages to your supporters.

Verified accounts on Givebutter get access to our partnership with Winspire, allowing you to seamlessly add high-quality travel packages to your Givebutter auction.

If your organization holds nonprofit status with the IRS, you may qualify for verified status on Givebutter. We also support the verification of fiscally-sponsored organizations using a parent EIN.

We use the GuideStar nonprofit database to verify nonprofits on Givebutter. Please note that you will need a GuideStar profile linked to your nonprofit’s EIN to proceed with verification on Givebutter. Read more about claiming your GuideStar profile →

To start the verification process on Givebutter, log in to your Givebutter dashboard, go to Settings, About, and then Account Verification. Verify Your Nonprofit is Step 3.

Your nonprofit verification will be automatically approved as long as your verified email address has the same domain as the URL listed for your organization in the GuideStar Database. If you receive an error message, you may need to take additional action.

Organizations that hold nonprofit status under a fiscal sponsorship, umbrella, or parent EIN are eligible for verification too! This is done the same way as you would verify a standard nonprofit EIN, but you'd select Group exempt or sponsored in the registration process. Read more about verifying a fiscally sponsored organization →

If your organization’s EIN isn’t found, this is because your nonprofit’s EIN isn't in the GuideStar database yet. They may not yet have a profile created for your organization, especially if your organization received nonprofit status recently. GuideStar logs new EINs weekly. You’ll need an up-to-date GuideStar profile for your organization before your EIN will be recognized in our system. Please note that creating a user account/login on GuideStar does not automatically create a nonprofit profile. Read more about claiming your GuideStar profile →

If no website is listed on your nonprofit's GuideStar profile, you won't be able to automatically verify. Please visit your nonprofit's GuideStar profile to add your website. Updates can take several days to register in the GuideStar database. You also have the option of manually verifying your information.

If the email address you verified on your Givebutter account has a different domain from the website listed on your GuideStar profile, you won't be able to automatically verify. For example, if your GuideStar profile has greatnonprofit.org listed as your website, your verified email address must be on the same domain, ie. [email protected].

To fix this, update the email address you use on Givebutter. Please note that this will change your login email used for Givebutter. If you change your email address, you'll be sent an email to verify your new login email. After verifying your new email, return to the account verification process to proceed.

If you do not have access to an email address on the organization’s domain, your verification request must be manually reviewed.

Some instances require a manual review of information by our Trust and Safety team. You'll need to input the contact phone number of your organization and a copy of your organization's IRS Determination Letter. The first sentence of the letter should say something similar to "We're pleased to tell you we have determined you're exempt from federal income tax under Internal Revenue Code Section [...]."

Please allow 1-3 business days for our team to review your documents. You'll receive an email when our review is complete. If you make a mistake, you can upload additional documents. If any action by you is required, we'll let you know in your dashboard and via email.